Privacy Policy

Effective date: July 24, 2026

Heinen Homes, Inc. ("we," "us," or "our") operates this website for customers in Big Lake, Minnesota and the surrounding area. This Privacy Policy describes how we collect, use, and share information when you visit our website or submit information through our contact form.

Information we collect

We may collect the following types of information:

Information you provide. When you submit our contact form, we collect the information you enter, such as your name, email address, mailing address, phone number, and any comments about your custom home building, remodeling, or renovation project.
Website usage information. If you choose to accept analytics cookies, we use Google Analytics to collect information about how visitors use our website, such as pages viewed, approximate location derived from IP address, browser type, and device information.
Technical information. Like most websites, our hosting environment may automatically record standard server log data, such as IP address, browser type, referring page, and date and time of access.

How we use information

We use the information we collect to:

Respond to your inquiries and provide customer service
Discuss and estimate custom home building, remodeling, and renovation projects
Improve our website and understand how visitors use it when analytics cookies are accepted
Protect our website against spam, abuse, and fraudulent submissions

How we share information

We do not sell your personal information. We may share information in the following situations:

Within our business. Contact form submissions are delivered by email to Heinen Homes, Inc. staff so we can respond to your request.
Service providers. We use third-party services that process information on our behalf, including Google reCAPTCHA to help protect our contact form from spam, and Google Analytics when you accept analytics cookies. These providers process information according to their own privacy policies.
Legal requirements. We may disclose information if required by law, regulation, legal process, or to protect the rights, property, or safety of our business, customers, or others.

Cookies and analytics

Our website uses cookies and similar technologies. Google Analytics is used only if you choose Accept in our cookie banner. If you choose Decline, Google Analytics is not activated.

You can change your cookie choice at any time using the Cookie Preferences link in our website footer.

Form security and retention

Contact form submissions are transmitted to us by email. We use reasonable administrative, technical, and physical safeguards designed to protect the information we receive, but no method of transmission or storage is completely secure.

We retain information for as long as needed to respond to your request, discuss your project, comply with legal and recordkeeping obligations, and resolve disputes. Retention periods may vary depending on the type of request and applicable law.

Your choices

You may choose not to accept analytics cookies through our cookie banner or footer link.
You may contact us to ask questions about information you submitted through our website.
Depending on your state of residence, you may have additional privacy rights. California residents, for example, may have the right to request access to or deletion of certain personal information, subject to legal exceptions. To make a privacy request, contact us using the information below.

Children's privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can take appropriate action.

Links to other websites

Our website may in the future link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the website after changes are posted constitutes your acknowledgment of the updated policy.

Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Heinen Homes, Inc.
Big Lake, Minnesota
Phone: 763-370-1458
Email: jheinen@heinenhomes.com